TRAI Directs TataSky To File A Status Report Over Implementation Of New Tariff Regime

The Telecom Regulatory Authority of India (TRAI) has asked direct-to-home operator TataSky to file a status report over the implementation of a new rule that allows viewers select and pay only for the channels they wished to view, citing a large number of complaints from its consumers.

The sectoral regulator also alleged that the DTH operator is misleading its consumers by informing subscribers that “TRAI has extended the date of implementation of new regulatory framework”.

In a letter to Tata Sky, TRAI said it has received an “a large number of complaints” from its subscribers that the company has “not made any provision in their system to obtain the choice of subscribers as per the new regulatory framework.”

The subscriber has “also pointed out that the customer care center of Tata Sky as well as the (ticker’ running on Tata Sky platform channels are misleading the subscribers by informing that the TRAI has extended the date of implementation of new regulatory framework”, it added.

When contacted, TataSky, a joint venture between the Tata Group and 21st Century Fox, declined to comment saying the matter is subjudice before the court.―Money Control

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