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AWS will not accept new customers based in Russia, Belarus

Given the ongoing situation in Russia and Ukraine, we’ve taken additional actions in the region. We’ve suspended shipment of retail products to customers based in Russia and Belarus, and we will no longer be accepting new Russia and Belarus-based AWS customers and Amazon third-party sellers. We are also suspending access to Prime Video for customers based in Russia, and we will no longer be taking orders for New World, which is the only video game we sell directly in Russia.

As a reminder, unlike some other U.S. technology providers, Amazon and AWS have no data centers, infrastructure, or offices in Russia, and we have a long-standing policy of not doing business with the Russian government.

We’re continuing to partner with several NGOs and organizations to support the immense humanitarian needs in the region. Amazon donated $5 million to support those impacted. We continue to match our employees’ donations, and we’re happy to report that over 10,000 employees have donated to the effort. Tens of thousands of customers around the world have also made donations via our homepages, and we’re making sure those funds get to Save the Children and the Red Cross on the ground.

BCS Bureau

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